Today’s best leaders know how to lead up, a necessary strategy when a
supervisor is micromanaging rather than macrothinking, when a division president
offers clear directives but can’t see the future, or when investors demand
instant gain but need long-term growth. Through vivid, compelling stories,
Michael Useem reveals how upward leadership can transform incipient disaster
into hard-won triumph. For example, U.S. Marine Corps General Peter Pace
reconciled the conflicting priorities of six bosses by keeping them well
informed and challenging their instructions when necessary. Useem also explores
what happens when those who should step forward fail to do so—Mount Everest
mountaineers might have saved themselves from disaster during a fateful ascent
if only they had questioned their guides’ flawed decisions.
Leading Up is a call to action. It asks us to get results by helping our
superiors lead and by building on the best in everybody’s nature, and it offers
a pragmatic blueprint for doing so.
Pre-publication
comments:
“Often the best coaching a leader can receive is directly from the team
he/she leads. Openness to their feedback is critical, and Professor Useem’s new
book provides many dramatic examples of successes and failures in this important
dimension.”
—Arthur Martinez, former chief executive officer of Sears, Roebuck & Co.
“Teaching your boss is the most important thing that anyone in business,
government, or the nonprofit world needs to know. Leading Up is a
must-read for everyone.”
—Leonard A. Lauder, chairman, the Estée Lauder Companies, Inc.
“Professor Michael Useem has shown himself a master in the use of vignettes to
teach us about leadership. In his latest book, Leading Up, he has again
used reality, this time to discuss ‘those who would dare to lead their leaders.’
In today’s fast-moving and often chaotic world, this book is a must-read. It
will help you help your boss be the best he can be and in doing so, build a
better organization and increase your value to that organization.”
—General Charles C. Krulak, former commandant of the U.S. Marine Corps and
senior vice chairman, MBNA Corporation
“Leadership is not just about telling people what to do. It is about building a
common purpose—a goal—that everyone on the team works hard to achieve. To do
that, leaders must understand that it is not just about them and their goals. It
is about creating a group where voices are heard and help offered is help
received. Leading Up shows how great leaders create groups that win.”
—Joel Kurtzman, Global Lead Partner, Thought Leadership, PricewaterhouseCoopers
“The message afforded by Leading Up is powerful and germane as we
continue to decentralize and empower our organizations. As Mike Useem says, ‘If
we expect our subordinates to furnish us with unvarnished, unbiased advice and
unswerving support at times when it really counts, we need to have cultivated a
culture that encourages and rewards them to do so.’ His diverse selection of
historical examples and his storytelling ability bring the concepts alive.”
—Charles O. Holliday, Jr., chairman and chief executive officer, DuPont
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